Does ReferralCandy integrate with BigCommerce?+
Yes. Install ReferralCandy as a BigCommerce app when you create your ReferralCandy account. The app connects the store so purchase data can reach the campaign. The connection sends the purchase information ReferralCandy needs to register contacts, attribute referred orders, and manage rewards.
Can I run both referral and affiliate campaigns on BigCommerce?+
Yes. ReferralCandy supports referral campaigns for customers and affiliate campaigns for creators or partners, with separate audiences and reward structures.
How are referred purchases attributed?+
Each advocate or affiliate receives a personal referral link. When a friend follows it and completes an eligible BigCommerce purchase, ReferralCandy uses the store connection to record and attribute the order.
Can I review purchases before rewards are sent?+
Yes. Use reward conditions and a review period to account for returns, cancellations, minimum purchase rules, or other eligibility requirements.
Can the referral experience match my BigCommerce store?+
Yes. You can customize the campaign’s customer-facing emails, pages, widgets, sharing messages, colors, fonts, and referral subdomain.