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Payments Referral Program Example: Xoom, by PayPal

Author
Visakan Veerasamy
Date
2016-05-17
Payments Referral Program Example: Xoom, by PayPal
xoom-landing-page

We already know that PayPal had one of the most successful referral programs ever, and that it inspired both Dropbox and Tesla Motors' subsequent referral programs.

So it's no surprise that Xoom, a PayPal service, would have a referral program of its own too.

Let's check it out.

The referral program call-to-action is very prominently displayed:

zoom-dashboard

When you click on it, you get taken to the referral page:

zoom-referral-messaging

The reward is $20, which is a pretty sizable amount – definitely enough to be worth interrupting a friend for if you're confident that they'd also want to use the service. In a similar way, you can modify the reward amount with most referral and affiliate tools out there. Referral and affiliate tools vary significantly in how much flexibility they give you — the best ones let you test different reward amounts to find the sweet spot that maximizes participation.

It's also very cleverly tied to the first transaction, to prevent people from setting up never-to-be-used accounts just to collect the gift card.

Making the actual referral:

zoom-referral-sharing-corner

There are three options for sharing – email, Facebook and Twitter. In all cases, Xoom pre-fills the message with a default so you don't even need to type one out.

Here's what the referral email looks like when you receive it:

xoom-referral-email

The subject title is "Get a $20 eGift Card because you’re my friend". It would probably be a little warmer if it included the sender's name, the way Amazon Prime's referral program does it.

It's also pretty clever (and sneaky) how it says "I just sent money with Xoom, and it was so fast and easy". Great use of social proof there, though a little misleading because I haven't actually sent any money yet. But I suppose that's a bit of a white lie in this context– if I'm willing to make a referral, I'm probably planning on using the product.

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Read next: An Epic List of 47 Referral Programs

The fastest way to launch your own referral program with a platform is to start with a plan that fits your current stage and scale from there.