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In this article
What is FlexiTiers?
Scaling a referral program isn’t just about offering rewards—it’s about keeping advocates engaged and motivated to refer more customers over time. That’s where FlexiTiers comes in.
FlexiTiers allows you to set up progressive reward levels in your referral and affiliate programs. Instead of offering the same incentive for every referral, you can reward advocates more as they bring in more referrals. This approach encourages long-term participation, higher-quality referrals, and stronger customer loyalty—all while keeping your costs aligned with business growth.
Why FlexiTiers? The Value for Your Business
Many referral programs struggle with one-time engagement. Customers refer once, claim their reward, and stop. With FlexiTiers, you can create a structured incentive system that keeps advocates engaged beyond the first referral. Here’s why it matters:
- Turn One-Time Referrers into Loyal Advocates – Customers stay motivated when they see that referring more unlocks better rewards.
- Get More Repeat Purchases from Your Best Customers – Reward tiers encourage advocates to redeem their incentives, increasing customer lifetime value.
- Grow Faster Without Increasing Acquisition Costs – Unlike paid ads, rewards only trigger when referrals result in actual sales, keeping acquisition spend efficient.
FlexiTiers helps you drive sustained growth without extra complexity—giving your business a powerful tool to scale referral-driven revenue.
Examples: How Merchants Use FlexiTiers
Here’s how businesses are using FlexiTiers to increase referrals and maximize revenue:
Ecommerce Store Boosting Referral Volume
A fashion brand wanted to encourage more referrals while keeping costs under control. They set up FlexiTiers like this:
- 1st–5th reward → 10% discount
- 6th–9th reward → 20% discount
- 10th reward onwards → Free product
Affiliate Program Incentivizing Top Performers
A health and wellness brand can encourage affiliates to drive more referrals while maintaining a structured reward system. With FlexiTiers, they can offer increasing commission rates based on the number of successful referrals:
- 1–5 referrals → 10% commission per sale
- 6–9 referrals → 15% commission per sale
- 10+ referrals → 20% commission per sale
Creative Merchandising for Referral Milestones
A streetwear brand can create a mix of discounts and exclusive rewards to encourage long-term engagement:
- 1st–4th rewards → $5 discount
- 5th reward → Exclusive hoodie
- 6th–9th rewards → $10 discount
- 10th reward → Premium product bundle
- 11th reward onwards → $15 discount
This structure keeps referrers engaged by mixing immediate value (discounts) with exclusive merchandise at certain milestones
How FlexiTiers Works
FlexiTiers is designed to be flexible and easy to manage, allowing merchants to tailor their reward system based on their business goals.
Key Features
✅ Multiple Reward Tiers – Create different levels of rewards based on the number of referrals. Each tier offers a better incentive to encourage continued engagement.
✅ Customizable Rewards – Assign different types of rewards per tier, including:
- Discount coupons
- Cash payouts (via AffiliatePlus)
- Free products
- Custom rewards
✅ Smart Tier Adjustments – When you add, edit, or remove a tier, the system automatically recalibrates reward thresholds, ensuring a smooth experience.
✅ Scalable Growth Strategy – Set up once and let the system manage rewards dynamically as customers reach new referral milestones.
Getting Started with FlexiTiers
Activating FlexiTiers is quick and simple:
- Go to your ReferralCandy dashboard and open the Advocate Reward Settings in the Campaign Editor.
- Add new tiers and set referral thresholds.
- Customize rewards for each tier based on your goals.
- Launch your updated referral program and start tracking results.
💡 Pro Tip: Start with three tiers to create a clear incentive structure. Adjust over time based on performance.
Final Thoughts: Smarter Referral Growth with FlexiTiers
FlexiTiers makes referral marketing more engaging, scalable, and cost-effective. Instead of a one-size-fits-all approach, it gives your best advocates more reasons to keep referring—helping you grow sustainably.